Help with your project

Frequently asked questions.

From measuring your room to fitting and decorating your panels, find the answers you need before you begin.

Planning & measuring

Getting your project ready.

How do I measure my wall?

Measure the full width and height of the wall area where you would like your raised panelling installed. If you're unsure, please contact us for assistance.

Read the measuring guide  →
What if I make a mistake with my measurements?

If you're unsure before ordering, please contact us. We recommend double-checking all measurements before purchase to ensure the best fit.

Ask us about your measurements  →
How does the free CAD drawing service work?

Our free CAD drawing service is available for full-room layouts. Send us your room measurements, wall sketches and photos using the Free Full Room Design form, and we’ll review the project before creating your drawing.

Explore free room design  →

Panels & finishes

Materials, priming and painting.

What are the panels made from?

Our panels are manufactured from high-quality moisture-resistant MDF, providing excellent durability and a smooth finish ready for decorating.

Explore the panel range  →
Are the panels supplied primed?

No. Panels are supplied unfinished so you can apply your preferred primer and paint colour to perfectly match your interior.

Can I paint the panels?

Yes. Our panels are supplied unfinished and denibbed and are designed to be primed and painted in the colour of your choice.

Read the installation guide  →

Fitting your panels

The practical details.

Do I need a professional installer?

No. Our system is designed to be DIY-friendly and can be installed by most competent homeowners using standard tools and adhesive.

How are the panels fixed to the wall?

Panels are installed using our track system, fit the track then hang your panels. Full fitting instructions are available in our Installation Guide.

The panels hook securely onto the mounting track. We supply and recommend adhesive for the tongue joint between adjoining panels to help prevent movement over time.

View the fitting instructions  →
Can panels be installed around sockets and switches?

Yes. Panels can be trimmed and adapted during installation. Openings for sockets, switches and other wall features should be measured, marked and cut directly into the flat part of the panel to ensure a neat fit.

Delivery & trade

Lead times and working with us.

How long does delivery take?

Typical delivery is around 4 weeks from order. Delivery times can vary slightly depending on demand and production schedules.

Is UK delivery free?

Yes. All orders include free UK delivery. Typical delivery is around 4 weeks from order, depending on demand and production schedules.

Do you offer trade accounts?

We welcome enquiries from joiners, decorators, builders and interior designers. Please contact us to discuss trade opportunities.

Make a trade enquiry  →

Still have a question?

If you would like to check a detail about your project, get in touch with us.

Ask us a question